よくあるご質問
FAQ
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Q. How much is the accommodation fee?
A. It is a flexible rate and depends on which house, how many people and when you stay. You can go check the rate on the webpages of each property.
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Q. Will I be charged a fee to cancel my reservation?
A. It’s depend on plans. please check the cancel fee when you book it.
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Q. Can I change the number of people after I made a reservation?
A. Yes, you can. Please contact us before 2 days of your arrival date.(Over capacity can be negotiable)
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Q. How do I check in?
A. We kindly ask the guests to come to the office to check in between 12 pm and 6 pm. You may enter after 4 pm.
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Q. How do I check out?
A. It is a self-check out process. Details will be given at the check in.
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Q. Is there WiFi available at accommodations?
A. Yes, there is. All the houses have free WiFi.
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Q. Can I bring my pet to accommodations?
A. There are facilities that allow small dogs or medium-sized dogs to be accompanied in the inside. Please check the site “Stay with Your Pets” from the top page.
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Q. What kind of dog amenities are available?
A. We have lint roller / Wet wipes/ Potty pads / Toilet paper / Food bowl / Water bowl * You can rental a pet cage for a day at the check-in office.
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Q. Can I smoke cigarette inside the house?
A. Smoking is strictly prohibited at all the houses.
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Q. Can I send my luggage before I arrive?
A. Yes, you can pick it up at the check-in office on your arrival but you need to contact us in advance.
Please write down the address and name below on invoice.【Address】Check in office / crasco TABI-NE
Postal Code:920-0853
crasco TABI-NE 2-6-23 Hon-machi,Kanazawa-shi
【TEL】 076-205-8092
【Name】TABI-NE -
Q. Can I pay the accommodation fee on my arrival?
A. Yes, you can. But please note that only when you make a reservation just before you arrive, you can pay on your arrival. We kindly ask the guest to pay in advance by credit card or through bank transfer.
RESERVATION